Privacy Policy
Byonalab's Privacy Policy
Last updated: November 06, 2021
Byonalab, accessible from www.byonalab.com, we do place great value on your privacy and takes great care to protect any information you provide us with. One of our main priorities is the privacy of our website users (clients).
Please read this Privacy Policy carefully to understand how we treat your personal information. By visiting the https://www.byonalab.com site (Website), whether over a browser, a mobile app, or through a link on another website, Google search engine, or social platforms, you accept and consent to our Privacy Policy. If you do not consent to our Privacy Policy, kindly do not access our Website or provide us with any of your personal information.
Our Promise
We only ask for the personal information that we require. We will only use this information to satisfy the purposes for which it was collected, such as organizing your trip, tour & safari (holiday), or the marketing process. We’ll tell you upon request exactly and completely what information we have recorded about you. If you would like any personal information changed or deleted, just ask via notify@byonalab.com.
Information we collect
Active Information. You may voluntarily give us your personal information that identifies who you are by
- Enquiring about our services
- Filling up and submitting a booking form on our Website, or
- By corresponding with us over the phone, email, WhatsApp chat or other means, or
- Submitting a review or feedback, or
- Submitting a testimonial.
Passive Information. If you are browsing our Site, you are anonymous to us, but we will still collect User Data, like browser type, device, and IP address, during your session through web analytics services to monitor site usage tracking. This User Data is collected for all visitors, is non-personally identifiable, and is used to manage, monitor, and track usage to improve our website’s services. Once this data is collected, it is stored in our web analytics services indefinitely or until we deem it necessary to delete it.
If you reside in the European Union, a Cookies Acceptance Banner will appear each time you visit our Site. By closing this banner, scrolling this page, clicking a link, or continuing to browse otherwise, you agree and consent to our use of cookies, unless you manually disable Cookies in your browser. By using our Website, you consent to us processing your information for the purposes for which this information was collected and contacting you by SMS, email, phone, mobile app notification, or any other means.
How we use your Information
We use the information we collect in various ways of legitimate business purposes, all of which are undertaken in order to provide you with the best service, you can expect from Byonalab, including to:
- contact you about your request and/or order
- Provide, operate, and maintain our website
- Use a third-party vendor
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes. However, we do not sell our client lists to any other third parties for use in their marketing campaigns
- Send you emails
- Find and prevent fraud
- Use cookie information to analyze the number of visitors and length of stay to different areas of the websites. This anonymized information helps us to improve our website to give you the best possible information and experience.
Third-Party Website Policies
This Privacy Policy does not apply to any third-party websites or to other companies or persons that may access our websites, with or without our permission. Our websites may contain links to, and media and other content from, other sites. In addition, such third-party media and content may also contain external links. Byonalab cannot and does not guarantee the privacy policies and practices of any third party, neither do we control, operate, or endorse any information, products, or services of any third-party websites that may be reached through links from our websites. The use of any personal information provided by you to, or automatically collected from, a third party will be governed by that party’s privacy policy. Always review the privacy policy at each linked website to determine how that site treats your personal information.
Important Disclosure
We do not disclose or sell your personal information to others for use in their mailing lists or databases. We use your personal information internally and share it with other people or organizations who need to know it as part of working with us in our normal business activities (e.g. suppliers like hotels, airlines, car rental companies, etc.). We may need to share your personal information with a number of trusted parties, with or without obtaining your consent, that help us provide our services. These include:
- Law enforcement agencies or governmental organizations where disclosures are required by applicable law
- Banks and payment gateway service providers
- Any successors to our business
- Other service providers when explicitly required to offer their service (e.g. airlines require passport details when booking a domestic flight)
Security over Internet
Byonalab will take reasonable safeguards to prevent the loss, alteration, or misuse of your personal information. Byonalab uses website security measures consistent with current best practices to protect its website and emails. These measures include technical, procedural, monitoring, and tracking steps intended to precaution data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. However, no data transmissions over the Internet can be guaranteed to be a hundred percent secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us.
Changes and Updates To Our Privacy Policy
This Privacy Policy was last revised in October 2021. The law and technology are always changing, as is how we interact with you. We may make changes to our Privacy Policy periodically and if so, we will notify you where possible. We will post the new revised Privacy Policy here and updating the “Last Updated” date referenced in this Privacy Policy, then the most current version of the policy will govern our processing of your personal data and will always be available at URL: https://byonalab.com/privacy-policy.
Your acceptance of these Terms
By continuing to access or use our services, you agree to be bound to the terms of our Privacy Policy.
How to Contact Us
For any questions concerning our Privacy Policy, please contact us by emailing us at notify@byonalab.com.